Parent and child in a living room

Personal Online Banking

Your Bank Is Always A Click Away.

Our free Personal Online Banking gives you immediate access to your Community West Bank accounts and provides the features listed below. For more information on Mobile Banking, Bill Pay, eStatements and Zelle®, click on the tabs below.

Personal Online Banking Video


Online Banking Features:
  • Alerts & Secure Messaging
  • External Transfers (transfer funds to and from external accounts, limits apply for consumer to consumer accounts) 
  • Account to Account Transfers (transfer funds between CWB accounts)
  • Funds Transfer (includes access from your line of credit)
  • Download data into most personal financial management programs (Quicken, QuickBooks)
  • Real-time balance & transaction reporting
  • Check & statement images
  • Self-service requests – order checks, order statement copies, request stop payments, reset password and user ID
  • CardControl (Formerly CardValet)
  • Financial Tools
  • Zelle®

Mobile Banking* at Community West Bank is a fast and secure service for our Personal Online Banking customers. From your mobile device, you can conveniently and securely manage your money anytime, anywhere!

Sign up today and start enjoying the benefits of Bill Pay!

  • Free of monthly service charge (must sign up)*
  • Schedule single and recurring payments
  • View payment history
  • 24-7 web access
  • Must be enrolled in Personal Online Banking

How to enroll: To access Bill Pay after the system upgrade, click “Services,” then “Bill Pay” from the navigation menu.

* In some cases, the vendor might issue a check rather than a electronic debit which could result in a fee if the item exceeds the allowable number of checks/drafts per monthly statement cycle as defined in your Checking account terms.

Personal Bill Pay Terms and Conditions

eStatements from Community West Bank offers all of the following benefits, all free of a monthly service charge*:

  • Holds up to 18 months of statement history
  • Download, print & save statements to your personal computer
  • Also streamline your loan payments through Personal Online Banking
  • Access Loan eStatements

Personal Online Banking Users:

How to Enroll: Sign up for eStatements anytime by selecting “Services,” then clicking on “eStatements,” then selecting your statement delivery preferences.

NOTE: In order to complete the enrollment process, you will need to verify that you can view PDF files. You will be asked to open a sample PDF and extract the code before the enrollment can be completed. If you do not have Adobe PDF Reader, a link to download Adobe PDF Reader will be provided at the time of enrollment.

 A great way to send money to friends and family or get paid back for all sorts of things like coffee with coworkers or dinner with friends. It's fast, convenient and safe.

With Zelle® you can send money to people you know and trust with a bank account in the U.S. for things like:
  • Send a reimbursement
  • Send money to your kid in college
  • Pay for a service such as babysitting or lawn care
  • Pay rent to a landlord or roommate

Enroll today and send money to friends and family:

  1. To enroll, log into Community West Bank Online Banking using your desktop computer.
  2. Once logged in to Online Banking, from the left side menu, click Services, then "Bill Payment/Zelle®."
  3. To utilize Zelle®, you must been enrolled for Bill Pay. If already enrolled in Bill Pay- Proceed to Step 6.
  4. To enroll in Bill Pay, review and accept Terms of Service and the Privacy Policy. Continue to Payment Center.
  5. From the “Take care of your Bills in 3 easy steps” page, Click on “What else can I do?” to proceed to Bill Pay.
  6. Once in Bill Pay, select "Send money with Zelle®.
  7. Enroll your email address or U.S. mobile number.
  8. Now you’re ready to start sending and receiving money with Zelle®.
  9. After initial enrollment, you can send money with Zelle® using the mobile app.
  10. Refer to the FAQs below for additional guidance or contact our Customer Service Department: Monday – Friday 8:30 a.m. to 5:00 p.m. at 800-298-1775 or 559-298-1775

Zelle® FAQ 

There is no charge to send money with Zelle®. Must sign up and be enrolled in Bill Pay.

Please note: This information is accurate as of April 1, 2023. Community West Bank reserves the right to make changes at any time as a result of a change or policy.