woman with a laptop holding a credit card

Visa Debit Cards


Made Smarter To Protect You Better

It has never been easier to enjoy all of the benefits of your Central Valley Community Bank Visa Debit Card. Easily pay for goods and services wherever Visa cards are accepted and manage your card at home or on the go. With your Central Valley Community Bank Visa Debit Card, you can access money from the primary linked checking account at ATMs and to make purchases.

For assistance with your Visa Debit/ATM Card, please see below:

Visa Debit Card Service Center

We are here for you 24/7 should you need assistance with your Visa Debit/ATM Card, contact our Debit Card Service Center at (833) 221-8731 and we will be able to assist you with the following:

  • PIN Unlocks
  • Lost or Stolen Card
  • Update Travel Status
  • Declined Transaction Inquiries
  • Damaged Card Replacements

To order a new Visa Debit/ATM Card or for basic servicing needs, like account balances or filing a claim, please contact our Customer Service Department at (800) 298-1775,Monday - Friday: 8:30 a.m. - 5:00 p.m. 

  

24/7 Fraud Monitoring

We regularly watch your accounts for unusual activity. If you receive an alert from us for potential suspicious activity, review and verify the transactions promptly. You do not need to enroll in this service. 

EMV Chip Technology

Each Central Valley Community Bank Debit Card comes with EMV chip-technology. A chip card adds an extra layer of security to your debit card transactions. Chip technology encrypts your transaction data, which makes it more difficult for unauthorized users to copy of access your information. For more information about chip cards, review the Frequently Asked Questions.

Alerts

Automatically monitor your account by setting up alerts and choose to receive automatic transaction or balance alerts sent directly to your mobile device or email. Or you can even be notified when your balance or debit transaction drops below or exceeds a certain amount. Sign up for Alerts through Personal Online Banking under "settings."

Digital Wallet
When you connect your Central Valley Community Bank Debit Cards to Apple Pay, Google Pay or Samsung Pay, you can use your phone to pay with a unique code that significantly reduces potential fraud. Learn more about Digital Wallet.

CardControl
With CardControl, you can safeguard your debit cards by turning them "off" if they are misplaced or stolen, and back "on" when you are ready to use them. You have the ability to instantly change settings, giving you more control. Learn more about CardControl.

ATM Access

Access your accounts at an ATM to get cash, deposit checks, check balances or transfer between accounts.
ATMs are located at most Central Valley Community Bank locations. Visit our Locations & Hours page to find the location nearest you.

PLEASE NOTE:Deposits are not accepted at the following locations: Lodi, Modesto and Folsom. The Roseville location offers a Night Drop only.

MoneyPass ATMs

Use your Central Valley Community Bank Visa Debit/ATM Card at over 25,000 MoneyPass ATMs nationwide. The MoneyPass ATM Network gives you more convenient choices to access your accounts, and all are surcharge-free! For more information about MoneyPass, review the Frequently Asked Questions.

Digital Wallet

Tap and pay with your phone or compatible smart watch whenever you see the contactless payment symbol - no need to have your physical card with you! Make online purchases with faster checkout and no need to enter your card number when using your phone. Keep your debit cards, coupons, loyalty cards, tickets and much more in one easy-to-access app. Learn more about Digital Wallet.

BankLine (24-Hour) Automated Telephone Banking System

BankLine, our automated telephone banking system, now with speech recognition, enables you to access your checking, savings, CD and IRA accounts, transfer funds between checking and savings accounts, complete loan payments and change your ATM/Debit card PIN. To reach BankLine, please dial (559) 860-5510 or (866) 455-6638. 
 

Overdraft Services

To help manage your account, we offer several overdraft options to help you like our Occasion Overdraft Service (OOS) and Occasional Overdraft Service Plus (OOS Plus), Overdraft transfers from a linked Savings account or a Community Credit Line. Learn more here.

Daily Limits

(Per card, based on funds availability)

“Debit” transaction at point of sale using your PIN number: $1,500 per card 

Withdrawing cash from the ATM using your PIN number: $500 per card 

“Credit” transaction using your signature: $3,500 total per account

CVCB cares about your financial safety. To protect yourself and prevent unauthorized use of your VISA Debit or ATM card, follow these simple tips:

Protecting Your VISA Debit/ATM Card: 

  1. Keep your card in a safe place, just as you would your cash.
  2. Keep your Personal Identification Number (PIN) a secret and change it periodically.
  3. Do not share your card number or PIN via unsolicited requests.
  4. Review your account statements and inform CVCB immediately if you see discrepancies.
  5. Notify CVCB immediately if your card is lost or stolen.

 

Using an ATM: 

  1. Be aware of your surroundings, and do not use the ATM if you sense suspicious persons or circumstances. Be cautious when using an ATM at night or if the ATM lights are not illuminated.
  2. Park close to the ATM in a well-lit area, and have your Debit/ATM card ready as you approach the ATM.
  3. Check the ATM for fraudulent devices such as “card skimmers” (devices attached to ATMs by criminals to retrieve card numbers and PINs). Potential indicators are damaged surfaces, loose or extra attachments on the card slot or noticeable resistance when pressing the keypad.
  4. Protect your PIN by using your hand or body as a shield when using the keypad.
  5. If you notice suspicious activity while using an ATM, cancel your transaction, take your card and leave the ATM location. Report the activity to law enforcement as well as to the owner/operator of the ATM.
  6. Never display cash at an ATM. Place cash and your card in your pocket or purse immediately after your transaction, and wait to count cash in a safe location.
  7. Keep records of your transactions and always take your receipt!

Please report any security concerns at CVCB ATMs by contacting Customer Service at (800) 298-1775.

For more information and tips on how to protect you and your business, visit our Fraud Education & Alerts or Identity Protection pages.