Terms of Use

Mobile Banking Service Agreement
Terms and Conditions: Community West Bank
Thank you for using Community West Bank’s Business Mobile Banking combined with your mobile phone’s text messaging capabilities. We do not charge for Business Mobile Banking, however; your mobile service provider may charge for sending and receiving text messages on your mobile phone. You should check with your service provider for details on specific fees and charges that may apply.

Supported carriers include: AT&T, Sprint PCS, T-Mobile, U.S. Cellular, Verizon Wireless. Message and data rates may apply.

Business Mobile Banking service is limited to accounts within the U.S.

For help, text HELP to 469228 and to cancel text alerts, text STOP to 469228 at any time.

Business Mobile Banking Terms and Conditions

Your use of the Business Mobile Banking constitutes your agreement to these terms and conditions. We may amend these terms, and modify or cancel this service or any of its features without notice.

You agree to provide us with a valid mobile phone number. You agree that we may send you text messages through your wireless provider. We do not charge for this service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless service provider.

We will verify the mobile phone number by sending you a SMS message with a verification code. You will be required to enter this code on our website. Additionally, you may select the type of alerts and other preferences, which will determine, together with your account data, the frequency of alerts delivered to you. You may cancel this service at any time.

You understand that balances provided may not include recent or pending transactions that have not yet posted to your account and that other restrictions may apply. See your account agreement for more information.

Notify us immediately of any changes to your registered device. In case of unauthorized access to your device or service, you agree to cancel enrollment associated with the device immediately.

You agree to indemnify, defend, and hold us harmless from any third party claims, liability, damages or costs arising from your use of our Mobile Banking service or from you providing us with a phone number that is not your own.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service; any errors in such information; any action you may or may not take in reliance on the information or service; or any disclosure of account information to third parties resulting from your use of the service. We will not be liable to you for special, indirect or consequential damages.

If you have any questions, you may contact us at (800) 298-1775, or send a text message with the word “HELP” to 469228.

Limitation of Liability for Business Mobile Banking Transactions
  • Ensure you “password protect’ your device
  • Do not share your password with anyone.
  • Do not save your user name
  • Do not use the same password as on other applications
  • We caution you against using public WLAN’s for mobile banking.