Important Customer Notice Regarding Overdraft Coverage

Recent amendments to Regulation E are intended to assist consumers in understanding how overdraft services operate and to ensure consumers have the opportunity to limit overdraft coverage costs associated with one-time debit card transactions and ATM withdrawals.  As a result of these changes, it is now necessary for you to opt-in to authorize the payment of overdrafts at the ATM and one-time point of sale transactions.

Take Action To Avoid Losing Coverage
If you have an existing account and wish to authorize the bank to continue paying your overdrafts for ATM withdrawals and transfers, and one-time debit card transactions which include point of sale, online purchases, and telephone transactions you must opt-in.  If you do not opt-in and you make a purchase with your debit card but do not have sufficient funds in your account, your purchase will be declined.

Please contact our customer service center at 1-800-298-1775 with any questions.

 

How To Opt In or Opt Out Of Overdraft Coverage

To notify CVCB if you want overdraft coverage on ATM withdrawals and one-time debit card transactions, existing CVCB customers may complete the online form below. If you have difficulty with the online form, you may complete the downloadable PDF form and either bring it into your local CVCB office, mail it to 7100 N. Financial Drive, Ste. 101, Fresno CA 93720 or call customer service at 1 (800) 298-1775.

Overdraft Coverage Online Form       Overdraft Coverage PDF Form

 

Overdraft Fees

• We will charge you a fee of up to $30 each time we pay an overdraft 
• The maximum amount you may be charged per day is $240 

Other Ways We Can Cover Your Overdrafts
We also offer other ways of covering your overdrafts that may be less expensive such as linking your checking account to another account with us or you may apply for an overdraft line of credit. Contact us to learn more about your options.

Common Overdraft Coverage Questions

1. What is a one-time debit card transaction? 
   This is a transaction where you swipe your debit card for services or merchandise such as groceries, pharmacy supplies, or auto parts. 
2. What if I want Overdraft coverage only on my checks, ACH bill payments, and recurring debit card payments?
   If you currently have Occasional Overdraft Service (OOS) you won’t need to do anything.  Your OOS coverage will continue on your checks and automatic bill payments, regardless of what you have elected for your debit or ATM card transactions. 
3. Can I change my mind in the future?
   Yes, you may opt-in or opt-out of the program in the future by simply completing a form at your local branch or completing the online form above. 

 

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